Error While Trying to Submit Your Registration Information to the Server

If you receive the below error during the license wizard, it is likely your communication to the Aginity license service has been blocked by a firewall or security policies.

The Workbench license process communicates with the Aginity licensing server on port 80.

 You can check if this port is open in your network using a simple telnet command.

1) Open a windows command line interface.

2) Type the following command at the command prompt telnet 80


If port 80 is open, you will see a blank screen with the server address in the title bar.


Note in Windows 7 you may need to enable telnet first:

* Go to Start -> Control Panel -> Programs;

* Under Programs and features, click Turn Windows features on or off;

* Tick off both Telnet Client and Telnet Server;

* Click OK.

 If this test fails, there is something blocking the connection to our licensing server and you will need to work with your network administrators to resolve the issue.

In the meantime, you can send the license requests via email to or by opening a support ticket using the Help Center.

In order to generate you a license code we need the following information:
1. First Name
2. Last name
3. Company Name
4. Country
5. Platform required. Aginity Workbench is available for:
      a) IBM PureData for Analytics (Netezza)
      b) Amazon Redshift
      c) Pivotal Greenplum
      d) IBM dashDB
      e) Hadoop (Hive and Big SQL)

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** Aginity, Inc.’s Provision of Scripts and Similar Materials at Help Desk Center. For the convenience of Aginity Amp™ clients, we provide code snippets, scripts and similar materials at this Help Desk Center. Such materials are reference materials provided for illustration purposes only. These are intended to serve as an example for self-service clients and are generally geared to respond to common questions asked by similar clients. Such materials constitute Aginity’s intellectual property. Aginity Amp clients and their authorized users are permitted to use these materials in connection with their software license and/or subscription of Aginity Amp. Nothing herein shall limit Aginity’s right to use, develop, enhance, modify or market any of these materials as part of its business. These materials are not formally supported by Aginity or its affiliates. Usage of these materials does not guarantee any specific results, uptime, performance or error-free operation. Aginity disclaims all warranties of any kind, whether express, implied, statutory or otherwise, including any implied warranty of merchantability or fitness for a particular purpose.

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